Oferta de trabajo - Software Support Analyst en Brno

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Buenos dias,

La empresa en la que trabajo, busca una persona para cubrir una vacante recien abierta, la descripcion es la siguiente:

Infosys provides business consulting, technology, engineering and outsourcing services to help
clients in over 30 countries build tomorrow’s enterprise. As Infosys BPO we have been present
in Europe since year 2004 when the Brno Delivery Center was established. Currently we employ
over 1 600 employees in Brno, Prague (Czech Republic) and Lodz (Poland) delivering services
for Fortune 100 clients across various services. Our Brno center is the most multicultural office
in the Infosys world. Employees from 33 countries/4 continents under one roof.
Job Responsibilities:
• Provide application support for non-standard software applications
• Communicate with end users in the respective country to clarify problems with applications
and resolve
• Diagnose the issue and escalate to programmers in cases of complex application problems
• Facilitate communication between programmers and end users
• Translate customer information into English to communicate with internal colleagues
• Maintain technical knowledge databases and “how to” queries
• Report on local country data on incidents, problems, service requests etc.
Our Requirements:
• Technical education (IT related qualifications) and/or experience in the relevant field.
Graduates welcome to apply!
• Fluency in English and support language (Spanish)
• Experience/knowledge of JAVA or .NET technologies (main technologies for all applications)
• Basic knowledge of databases (Oracle, MySQL, MSSQL)
• Understanding of basic Object Oriented Principals (OOP)
• Previous experience in a support role will be advantageous

We Offer:
• Competitive salary package
• Relocation support for foreign candidates
• Initial/ongoing technical training, the opportunity to work towards ITIL certificate.
• Training opportunities - Professional training provided by experts - Six Sigma Green Belt ,
Analytical Skills , Innovative Thinking , Leadership Training, MS Office etc.
• Modern office near to city centre of Brno

Se la recomiendo, principalmente a gente que haya finalizado sus estudios en informatica y quiera tener un primer contacto y quiera mejorar su CV hablando ingles.
Imprescindible tener conocimientos de SQL y por supuesto un nivel adecuado de ingles (B2 hablado y escrito seria suficiente si es reciente)

Para cualquier duda o mas informacion no dudeis en escriberme, interesados por favor poneros en contacto a traves de mensaje privado.

Un saludo

leGalicien95

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